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Help & FAQ

What is Stocked?

A calm macro tracker. Instead of searching databases or scanning barcodes, you just say what you ate — by typing, speaking, or snapping a photo — and it estimates the numbers for you.

How do I log food?

Type it (“two eggs, toast & butter, a flat white”), tap the mic to say it, or tap the camera to photograph a product, a label, or your plate. You can mix all three in one go.

How accurate are the numbers?

For everyday foods they're a sensible ballpark — close enough to see your trends without weighing everything, which is the whole point. Where it can be exact it is: a nutrition label read from a photo, or a food you've saved your own values for, uses those exact figures.

How do I make a food exact?

Two ways: photograph its nutrition label (I read the values off it), or add it under Ingredients with your own macros per 100 g / 100 ml / item. After that, every time you log that food it uses your exact numbers.

Can I log a day I forgot?

Yes — just say when: “yesterday I had a big curry” or “Monday lunch, chicken salad.” It files onto the right day.

What is plant diversity?

The number of different plants you eat in a week (a gut-health marker popularised by ZOE). Whole plants score 1 point; herbs and spices score a quarter, since you eat them in tiny amounts. The common target is 30 a week.

What does “added sugar” mean here?

Only sugar added to food or drink — table sugar, honey, syrups, juice. The natural sugar in whole fruit and in milk isn't counted, so a plain latte or a banana reads as ~0 added sugar.

How does the free trial work?

7 days free, no card needed. When it ends you'll be asked to subscribe to keep logging — your history stays safe either way.

How much does it cost, and how do I subscribe?

See the price at checkout. Go to Account (from the home screen) → Subscribe, and pay securely via Stripe.

How do I cancel, change my card, or get an invoice?

Account → Manage subscription opens the secure Stripe billing portal, where you can cancel, update your payment method, or download invoices. If you cancel, you keep access until the end of the period you've paid for.

Is my data private?

Yes — we don't sell your data. To estimate nutrition, the meal text and photos you submit are processed by our AI provider. Full detail is in our privacy policy.

Is this medical or dietary advice?

No. Stocked is a general wellness tool that estimates nutrition to help you track trends. It isn't medical, nutritional, or dietary advice — for anything health-related, please speak to a qualified professional.

Still stuck?

Questions, feedback, or a problem — email hello@stockedandstacked.com. For anything to do with payments or your subscription, use billing@stockedandstacked.com. We read every message.

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